Q: How do you protect my data
Q: How do you protect my data
A: We prioritize the highest standards of data security and privacy by employing a compliance-by-design approach. This includes adherence to GDPR, CCPA, and other global privacy regulations. Data is secured with advanced encryption protocols, regular audits, and robust access controls. We also implement secure data deletion protocols to ensure no residual data remains once it's no longer needed.
A: Our ATS integrations use secure APIs governed by a high-level architecture framework, ensuring encrypted communication and stringent access controls. These measures mitigate risks and maintain data confidentiality during transmission and storage.
Q: How does ATS integration ensure data security?
Q: How does ATS integration ensure data security?
A: Our ATS integrations use secure APIs governed by a high-level architecture framework, ensuring encrypted communication and stringent access controls. These measures mitigate risks and maintain data confidentiality during transmission and storage.
Q: What steps do you take to avoid bias in your AI systems?
Q: What steps do you take to avoid bias in your AI systems?
A: We incorporate bias elimination strategies, including regular audits, third-party reviews, and compliance with NYC Bias Law requirements. Our platform ensures that sensitive attributes like race, age, or gender are neither collected nor used.
Q: How is my data handled if I no longer use your services?
Q: How is my data handled if I no longer use your services?
A: Upon termination or data retention expiration, we securely delete all customer data. This is achieved using overwriting techniques or physical destruction, compliant with legal and contractual obligations.
Q: How do you monitor and manage third-party risks?
Q: How do you monitor and manage third-party risks?
A: We maintain an inventory of all third-party vendors, perform rigorous security assessments during onboarding, and conduct ongoing monitoring to ensure compliance with data protection standards.
Q: How do you secure customer communication data?
Q: How do you secure customer communication data?
A: All communication is secured using industry-standard encryption methods. Emails sent via our platform are protected by secure Single Sign-On (SSO) processes and explicit user permissions to maintain confidentiality and security.
Q: Do you conduct regular vulnerability assessments?
Q: Do you conduct regular vulnerability assessments?
A: Yes, we perform periodic vulnerability assessments, penetration testing, and risk analyses to identify and address potential security gaps. Findings are resolved promptly to ensure continued protection.
Q: How do you manage data access within your platform?
Q: How do you manage data access within your platform?
A: Access to sensitive data is controlled using role-based permissions and multi-factor authentication. Internal access is limited to personnel whose roles necessitate it, ensuring the principle of least privilege is upheld.
Q: What happens in the event of a data breach?
Q: What happens in the event of a data breach?
A: In the unlikely event of a data breach, we will notify affected parties within 24 hours and provide a detailed report outlining the breach, affected data, and remediation measures. Our incident response process includes containment, investigation, and prevention.
Q: How do you ensure the security of your microservices?
Q: How do you ensure the security of your microservices?
A: Our microservices are managed via Kubernetes and Istio service mesh, which control communication and enforce strict authorization policies. This architecture minimizes the impact of any potential vulnerabilities.
Q: What data sources do you use, and how are they vetted?
Q: What data sources do you use, and how are they vetted?
A: We aggregate data from vetted public and third-party sources. All sources are audited regularly to ensure compliance with GDPR, CCPA, and other data protection laws.
Q: Do you allow data opt-outs?
Q: Do you allow data opt-outs?
A: Absolutely. We honor opt-out requests globally, ensuring that individuals can exercise their rights to access, amend, or delete their data as required by law.
Q: How do you ensure system availability and business continuity?
Q: How do you ensure system availability and business continuity?
A: We employ redundant cloud infrastructure, automated backups, and disaster recovery plans with clearly defined RTO and RPO objectives. Our systems are tested regularly to ensure resilience against outages.
Q: Are employees trained on security and privacy practices?
Q: Are employees trained on security and privacy practices?
A: Yes, all employees receive annual training on cybersecurity, data privacy, and incident response. Training ensures everyone understands their role in protecting customer data.
Q: What measures do you take against insider threats?
Q: What measures do you take against insider threats?
A: We enforce strict access controls, audit trails, and employee vetting processes to mitigate risks from insider threats. Regular audits and monitoring systems further enhance security.
Q: How do you comply with evolving data protection laws?
Q: How do you comply with evolving data protection laws?
A: We continuously update our policies and workflows to align with new regulations and guidance. Legal teams and external advisors ensure compliance with global standards.
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