If your search appears stuck or is taking longer than expected, try the following steps:
1. Ask the agent to rerun — Open the Perfect AI chat and send a question mark (?) or ask it to rerun the search. If there's no underlying issue, the search will continue automatically.
2. Refresh the page — A simple page refresh can resolve most temporary delays.
3. Contact support — If the search is still stuck after trying the above, reach out to our team via the chat bubble at the bottom right of your screen and we'll take a look.